/* -------------------------------------------------------------------------
   Success Manager — sidebar panel (scoped, theme-safe, modern layout)
   ------------------------------------------------------------------------- */

#dsm-success-manager.dsm-sb-root {
  isolation: isolate;
  position: relative;
  z-index: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  font-size: 0.875rem;
  line-height: 1.5;
  color: #4a5568;
  text-align: left;
  box-sizing: border-box;
}

#dsm-success-manager.dsm-sb-root *,
#dsm-success-manager.dsm-sb-root *::before,
#dsm-success-manager.dsm-sb-root *::after {
  box-sizing: border-box;
}

/* Unread strip */
#dsm-success-manager .dsm-sb-alert {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 10px 12px;
  margin: 0 0 14px;
  font-size: 0.8125rem;
  line-height: 1.4;
  color: #22543d;
  background: linear-gradient(180deg, #f0fff4 0%, #e6fffa 100%);
  border: 1px solid #9ae6b4;
  border-radius: 10px;
}

#dsm-success-manager .dsm-sb-alert-dot {
  flex-shrink: 0;
  width: 10px;
  height: 10px;
  margin-top: 3px;
  border-radius: 50%;
  background: #28a745;
  box-shadow: 0 0 0 3px rgba(40, 167, 69, 0.2);
}

#dsm-success-manager .dsm-sb-alert-text {
  flex: 1;
  min-width: 0;
}

/* Avatar + name row (avatar never overlaps copy) */
#dsm-success-manager .dsm-sb-hero {
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: 14px;
  margin: 0 0 12px;
}

#dsm-success-manager .dsm-sb-avatar-shell {
  flex: 0 0 auto;
  width: 52px;
  height: 52px;
  position: relative;
  z-index: 1;
}

#dsm-success-manager .dsm-sb-avatar {
  display: flex !important;
  align-items: center;
  justify-content: center;
  width: 52px;
  height: 52px;
  margin: 0;
  padding: 0;
  border-radius: 50%;
  font-size: 0.9375rem;
  font-weight: 700;
  line-height: 1;
  letter-spacing: 0.02em;
  color: #2c5282;
  background: linear-gradient(145deg, #ebf8ff 0%, #bee3f8 45%, #e2e8f0 100%);
  border: 2px solid #fff;
  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.12);
}

#dsm-success-manager .dsm-sb-avatar-img {
  display: block;
  width: 52px;
  height: 52px;
  margin: 0;
  padding: 0;
  border-radius: 50%;
  object-fit: cover;
  border: 2px solid #fff;
  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.12);
}

#dsm-success-manager .dsm-sb-hero-main {
  flex: 1 1 auto;
  min-width: 0;
  position: relative;
  z-index: 2;
}

#dsm-success-manager .dsm-sb-name {
  margin: 0 0 6px;
  font-size: 1.125rem;
  font-weight: 700;
  line-height: 1.25;
  color: #1a202c;
  word-break: break-word;
}

#dsm-success-manager .dsm-sb-role {
  margin: 0 0 8px;
  font-size: 0.6875rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: #718096;
}

@keyframes dsm-presence-online-pulse {
  0%,
  100% {
    box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.35), 0 0 0 0 rgba(16, 185, 129, 0.45);
  }
  55% {
    box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.25), 0 0 0 7px rgba(16, 185, 129, 0);
  }
}

#dsm-success-manager .dsm-sb-presence {
  display: flex;
  align-items: center;
  gap: 6px;
  margin: 0;
  font-size: 0.75rem;
  font-weight: 600;
  color: #64748b;
}

#dsm-success-manager .dsm-sb-presence-dot {
  flex-shrink: 0;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #94a3b8;
}

#dsm-success-manager .dsm-sb-presence--on .dsm-sb-presence-dot {
  background: #10b981;
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.35), 0 0 0 0 rgba(16, 185, 129, 0.45);
  animation: dsm-presence-online-pulse 2.2s ease-out infinite;
}

#dsm-success-manager .dsm-sb-presence--on {
  color: #047857;
}

#dsm-success-manager .dsm-sb-presence--off .dsm-sb-presence-dot {
  background: #94a3b8;
}

@media (prefers-reduced-motion: reduce) {
  #dsm-success-manager .dsm-sb-presence--on .dsm-sb-presence-dot,
  .dsm-ms-presence--online .dsm-ms-presence-dot {
    animation: none;
    box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.35);
  }
}

/* Tier line — single line below hero (ellipsis if sidebar is very narrow) */
#dsm-success-manager .dsm-sb-tier {
  margin: 0 0 12px;
  padding: 8px 10px;
  font-size: 0.8125rem;
  color: #4a5568;
  background: #f7fafc;
  border: 1px solid #edf2f7;
  border-radius: 8px;
  min-width: 0;
}

#dsm-success-manager .dsm-sb-tier-line {
  display: block;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

#dsm-success-manager .dsm-sb-tier strong {
  display: inline;
  color: #2d3748;
  font-weight: 700;
}

#dsm-success-manager .dsm-sb-divider {
  height: 1px;
  margin: 0 0 12px;
  background: linear-gradient(90deg, transparent, #e2e8f0 15%, #e2e8f0 85%, transparent);
  border: 0;
}

/* Label + value always stacked (fixes “Emailaddress” merge) */
#dsm-success-manager .dsm-sb-fields {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin-bottom: 4px;
}

#dsm-success-manager .dsm-sb-field {
  margin: 0;
  padding: 0;
}

#dsm-success-manager .dsm-sb-field-label {
  display: block !important;
  margin: 0 0 4px;
  font-size: 0.6875rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #a0aec0;
  line-height: 1.2;
}

#dsm-success-manager .dsm-sb-field-value {
  display: block !important;
  margin: 0;
  font-size: 0.875rem;
  font-weight: 500;
  color: #2d3748;
  line-height: 1.4;
  word-break: break-word;
}

#dsm-success-manager .dsm-sb-field--muted .dsm-sb-field-value {
  color: #a0aec0;
  font-weight: 400;
}

#dsm-success-manager a.dsm-sb-field-link {
  color: #2b6cb0 !important;
  text-decoration: none !important;
  font-weight: 600;
  border-bottom: 1px solid transparent;
  transition: color 0.15s ease, border-color 0.15s ease;
}

#dsm-success-manager a.dsm-sb-field-link:hover {
  color: #2c5282 !important;
  border-bottom-color: rgba(44, 82, 130, 0.35);
}

/* Primary CTA — survives aggressive theme link resets */
#dsm-success-manager .dsm-sb-cta-wrap {
  margin-top: 16px;
}

#dsm-success-manager a.dsm-sb-cta {
  display: flex !important;
  flex-direction: row;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100% !important;
  min-height: 42px;
  padding: 10px 16px !important;
  margin: 0 !important;
  font-size: 0.875rem !important;
  font-weight: 700 !important;
  line-height: 1.2 !important;
  text-align: center !important;
  text-decoration: none !important;
  color: #fff !important;
  background: linear-gradient(180deg, #243447 0%, #1a273a 100%) !important;
  border: 1px solid #0f172a !important;
  border-radius: 8px !important;
  box-shadow: 0 2px 8px rgba(26, 39, 58, 0.25);
  transition: transform 0.12s ease, box-shadow 0.12s ease, background 0.12s ease;
}

#dsm-success-manager a.dsm-sb-cta:hover {
  color: #fff !important;
  text-decoration: none !important;
  background: linear-gradient(180deg, #2d4055 0%, #1f2d42 100%) !important;
  box-shadow: 0 4px 14px rgba(26, 39, 58, 0.3);
  transform: translateY(-1px);
}

#dsm-success-manager a.dsm-sb-cta:active {
  transform: translateY(0);
  box-shadow: 0 1px 4px rgba(26, 39, 58, 0.2);
}

#dsm-success-manager .dsm-sb-cta-ico {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.875rem;
  line-height: 1;
  opacity: 0.95;
}

#dsm-success-manager .dsm-sb-cta-ico i {
  line-height: 1;
}

#dsm-success-manager .dsm-sb-cta-label {
  display: inline-block;
}

#dsm-success-manager .dsm-sb-btn-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 1.25rem;
  height: 1.25rem;
  padding: 0 6px;
  font-size: 0.6875rem;
  font-weight: 800;
  line-height: 1;
  color: #fff !important;
  background: #e53e3e !important;
  border-radius: 999px;
  box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.35);
}

/* -------------------------------------------------------------------------
   Client messenger — full-width split panel, compact chrome (revamp)
   ------------------------------------------------------------------------- */

.dsm-ms-app {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  max-width: 100%;
  width: 100%;
  margin: -4px 0 32px;
  padding: 0;
  line-height: 1.5;
  color: #0f172a;
}

#dsm-ms-root {
  --dsm-ms-accent: #0d9488;
  --dsm-ms-accent-hover: #0f766e;
  --dsm-ms-ink: #0f172a;
  --dsm-ms-muted: #64748b;
  --dsm-ms-border: #e2e8f0;
  --dsm-ms-chat-bg: #f1f5f9;
  --dsm-ms-panel: #ffffff;
  isolation: isolate;
  position: relative;
  z-index: 0;
}

#dsm-ms-root *,
#dsm-ms-root *::before,
#dsm-ms-root *::after {
  box-sizing: border-box;
}

/* Theme hardening */
#dsm-ms-root .dsm-ms-layout {
  display: flex !important;
  flex-direction: row !important;
  flex-wrap: nowrap !important;
  align-items: stretch !important;
  min-height: 400px;
  background: var(--dsm-ms-panel) !important;
  border: 1px solid var(--dsm-ms-border) !important;
  border-radius: 12px !important;
  overflow: hidden !important;
  box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06) !important;
}

#dsm-ms-root .dsm-ms-main {
  flex: 1 1 0% !important;
  min-width: 0 !important;
}

#dsm-ms-root .dsm-ms-aside {
  flex: 0 0 300px !important;
  width: 300px !important;
  max-width: 300px !important;
  min-width: 260px !important;
}

#dsm-ms-root .dsm-ms-composer {
  display: flex !important;
  flex-flow: row nowrap !important;
  align-items: center !important;
  gap: 4px !important;
  width: 100% !important;
  padding: 5px 8px 5px 6px !important;
  margin: 0 !important;
  background: var(--dsm-ms-panel) !important;
  border: 1px solid var(--dsm-ms-border) !important;
  border-radius: 999px !important;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.05) !important;
  position: static !important;
  clear: both !important;
}

#dsm-ms-root .dsm-ms-composer button {
  flex-shrink: 0 !important;
  float: none !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
}

#dsm-ms-root .dsm-ms-composer .dsm-ms-composer-tool {
  width: 38px !important;
  min-width: 38px !important;
  max-width: 38px !important;
  height: 38px !important;
}

#dsm-ms-root .dsm-ms-composer .dsm-ms-composer-send {
  width: 42px !important;
  min-width: 42px !important;
  max-width: 42px !important;
  height: 42px !important;
}

#dsm-ms-root .dsm-ms-input-wrap {
  flex: 1 1 0% !important;
  min-width: 0 !important;
  width: auto !important;
}

#dsm-ms-root textarea.dsm-ms-input {
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  display: block !important;
  float: none !important;
}

#dsm-ms-root .dsm-msg-stack {
  max-width: min(82%, 440px) !important;
}

#dsm-ms-root .dsm-bubble {
  max-width: min(100%, 400px) !important;
  width: fit-content !important;
  min-width: 0 !important;
}

.dsm-ms-sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.dsm-ms-app--simple .dsm-ms-simple-card {
  max-width: 520px;
  margin: 24px auto;
  padding: 28px 32px;
  background: #fff;
  border: 1px solid #e8eaed;
  border-radius: 12px;
  box-shadow: 0 4px 20px rgba(15, 23, 42, 0.06);
}

.dsm-ms-app .dsm-ms-title {
  margin: 12px 0 8px;
  font-size: 1.5rem;
  font-weight: 700;
  color: #1a1a2e;
  letter-spacing: -0.02em;
}

.dsm-ms-app .dsm-ms-lead {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.5;
  color: #5f6368;
}

.dsm-ms-layout {
  display: flex;
  flex-wrap: nowrap;
  align-items: stretch;
  min-height: 0;
}

.dsm-ms-main {
  flex: 1 1 360px;
  display: flex;
  flex-direction: column;
  min-width: 0;
  min-height: 0;
  max-height: none;
  background: var(--dsm-ms-chat-bg, #f1f5f9);
  border-right: 1px solid var(--dsm-ms-border, #e2e8f0);
}

/* Compact header — title + subtitle, then back link */
.dsm-ms-header {
  flex-shrink: 0;
  display: block;
  padding: 12px 18px 10px;
  background: var(--dsm-ms-panel, #fff);
  border-bottom: 1px solid var(--dsm-ms-border, #e2e8f0);
}

.dsm-ms-header .dsm-ms-back {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-top: 10px;
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--dsm-ms-muted, #64748b);
  text-decoration: none;
}

.dsm-ms-header .dsm-ms-back:hover {
  color: var(--dsm-ms-accent, #0d9488);
}

.dsm-ms-header-body {
  min-width: 0;
}

.dsm-ms-header .dsm-ms-title {
  margin: 0 0 2px;
  font-size: 1.125rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--dsm-ms-ink, #0f172a);
}

.dsm-ms-subtitle {
  margin: 0;
  font-size: 0.8125rem;
  color: var(--dsm-ms-muted, #64748b);
  line-height: 1.45;
}

.dsm-ms-chat-pane {
  flex: 1 1 auto;
  padding: 12px 18px 8px;
  min-height: 160px;
  overflow: visible;
}

.dsm-ms-date-sep {
  flex-shrink: 0;
  text-align: center;
  padding: 4px 0 10px;
  background: transparent;
}

.dsm-ms-date-sep span {
  display: inline-block;
  padding: 5px 12px;
  font-size: 0.6875rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--dsm-ms-muted, #64748b);
  background: #fff;
  border-radius: 999px;
  border: 1px solid var(--dsm-ms-border, #e2e8f0);
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.dsm-ms-thread {
  flex: 0 1 auto;
  min-height: 100px;
  overflow: visible;
  padding: 2px 0 6px;
  -webkit-overflow-scrolling: touch;
}

.dsm-ms-composer-outer {
  flex-shrink: 0;
  position: relative;
  padding: 10px 18px 14px;
  background: var(--dsm-ms-panel, #fff);
  border-top: 1px solid var(--dsm-ms-border, #e2e8f0);
}

/* Message rows */
.dsm-msg-row {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  margin-bottom: 14px;
  max-width: 100%;
}

.dsm-msg-row--them {
  flex-direction: row;
  justify-content: flex-start;
}

.dsm-msg-row--me {
  flex-direction: row;
  justify-content: flex-end;
}

.dsm-msg-avatar {
  flex-shrink: 0;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.625rem;
  font-weight: 800;
  color: #134e4a;
  background: linear-gradient(145deg, #ccfbf1 0%, #5eead4 55%, #14b8a6 100%);
  border: 2px solid #fff;
  box-shadow: 0 1px 4px rgba(13, 148, 136, 0.25);
}

.dsm-msg-avatar--img {
  padding: 0;
  overflow: hidden;
  background: #fff;
}

.dsm-msg-avatar--img img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  border-radius: 50%;
}

.dsm-msg-stack {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  max-width: min(82%, 420px);
}

.dsm-msg-row--me .dsm-msg-stack {
  align-items: flex-end;
}

.dsm-bubble {
  padding: 10px 14px;
  border-radius: 16px 16px 16px 4px;
  font-size: 0.9375rem;
  line-height: 1.5;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.06);
}

.dsm-msg-row--them .dsm-bubble {
  background: #fff;
  color: #0f172a;
  border: 1px solid var(--dsm-ms-border, #e2e8f0);
}

.dsm-msg-row--me .dsm-bubble {
  background: var(--dsm-ms-ink, #0f172a);
  color: #fff;
  border-radius: 16px 16px 4px 16px;
  border: none;
  box-shadow: 0 2px 8px rgba(15, 23, 42, 0.12);
}

.dsm-bubble-text {
  word-break: break-word;
}

.dsm-bubble-time {
  display: block;
  margin-top: 5px;
  font-size: 0.65rem;
  color: #94a3b8;
  padding: 0 4px;
}

.dsm-msg-row--me .dsm-bubble-time {
  text-align: right;
  color: #cbd5e1;
}

.dsm-ms-composer-tool {
  flex-shrink: 0;
  width: 38px;
  height: 38px;
  border: none;
  border-radius: 50%;
  background: transparent;
  color: #94a3b8;
  cursor: not-allowed;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.9375rem;
}

.dsm-ms-composer-tool:not(:disabled) {
  cursor: pointer;
  color: #64748b;
  background: #f1f5f9;
}

.dsm-ms-composer-emoji:not(:disabled) {
  cursor: pointer;
  color: #64748b;
}

/* Emoji grid under the left-side picker (composer layout: emoji | input | send) */
#dsm-ms-root .dsm-ms-composer-outer .dsm-emoji-popover {
  left: 0;
  right: auto;
}

.dsm-emoji-popover--above {
  bottom: 100%;
  top: auto;
  margin-bottom: 8px;
  margin-top: 0;
}

.dsm-emoji-popover--below {
  top: 100%;
  bottom: auto;
  margin-top: 8px;
  margin-bottom: 0;
}

.dsm-emoji-popover {
  position: absolute;
  right: 0;
  display: grid;
  grid-template-columns: repeat(8, minmax(0, 1fr));
  gap: 2px;
  padding: 10px;
  background: #fff;
  border: 1px solid var(--dsm-ms-border, #e2e8f0);
  border-radius: 12px;
  box-shadow: 0 10px 40px rgba(15, 23, 42, 0.15);
  max-width: min(320px, 92vw);
  max-height: 220px;
  overflow-y: auto;
  z-index: 100;
}

.dsm-emoji-popover[hidden] {
  display: none !important;
}

.dsm-emoji-cell {
  font-size: 1.35rem;
  line-height: 1.35;
  padding: 6px 4px;
  margin: 0;
  border: none;
  background: transparent;
  border-radius: 8px;
  cursor: pointer;
  font-family: 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji', sans-serif;
}

.dsm-emoji-cell:hover {
  background: #f1f5f9;
}

.dsm-ms-input-wrap {
  flex: 1 1 auto;
  min-width: 0;
}

.dsm-ms-input {
  width: 100%;
  min-height: 40px;
  max-height: 120px;
  padding: 10px 8px;
  font-size: 0.9375rem;
  line-height: 1.4;
  color: var(--dsm-ms-ink, #0f172a);
  background: transparent;
  border: none;
  border-radius: 0;
  resize: none;
  font-family: inherit;
  box-shadow: none;
}

.dsm-ms-input::placeholder {
  color: #94a3b8;
}

.dsm-ms-input:focus {
  outline: none;
}

.dsm-ms-composer-send {
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  border: none;
  border-radius: 50%;
  background: var(--dsm-ms-accent, #0d9488);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.9375rem;
  box-shadow: 0 2px 8px rgba(13, 148, 136, 0.35);
  transition: background 0.15s ease, transform 0.12s ease;
}

.dsm-ms-composer-send:hover:not(:disabled) {
  background: var(--dsm-ms-accent-hover, #0f766e);
  transform: scale(1.04);
}

.dsm-ms-composer-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  transform: none;
}

/* Sidebar — aligned with shell, calm profile card */
.dsm-ms-aside {
  flex: 0 0 300px;
  align-self: stretch;
  min-height: 0;
  max-height: none;
  background: var(--dsm-ms-panel, #fff);
  border-left: none;
}

.dsm-ms-aside-inner {
  padding: 18px 20px 24px;
  height: auto;
  position: sticky;
  top: 8px;
}

.dsm-ms-aside-label {
  margin: 0 0 14px;
  font-size: 0.625rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: #94a3b8;
}

.dsm-ms-aside-avatar {
  width: 64px;
  height: 64px;
  margin: 0 auto 12px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.125rem;
  font-weight: 800;
  color: #134e4a;
  background: linear-gradient(145deg, #ccfbf1 0%, #2dd4bf 100%);
  border: 2px solid #ecfeff;
  box-shadow: 0 4px 14px rgba(13, 148, 136, 0.2);
}

.dsm-ms-aside-avatar span {
  line-height: 1;
}

.dsm-ms-aside-avatar img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  border-radius: 50%;
}

.dsm-ms-aside-name {
  margin: 0 0 10px;
  font-size: 1.0625rem;
  font-weight: 700;
  text-align: center;
  color: var(--dsm-ms-ink, #0f172a);
  line-height: 1.3;
}

.dsm-ms-presence {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin: 0 0 12px;
  padding: 8px 12px;
  font-size: 0.8125rem;
  border-radius: 999px;
  background: #f8fafc;
  border: 1px solid var(--dsm-ms-border, #e2e8f0);
}

.dsm-ms-presence-dot {
  flex-shrink: 0;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #94a3b8;
  box-shadow: 0 0 0 2px rgba(148, 163, 184, 0.35);
}

.dsm-ms-presence--online .dsm-ms-presence-dot {
  background: #10b981;
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.35), 0 0 0 0 rgba(16, 185, 129, 0.45);
  animation: dsm-presence-online-pulse 2.2s ease-out infinite;
}

.dsm-ms-presence--offline .dsm-ms-presence-dot {
  background: #94a3b8;
}

.dsm-ms-presence-meta {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  line-height: 1.25;
  min-width: 0;
}

.dsm-ms-presence-k {
  font-size: 0.625rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: #94a3b8;
}

.dsm-ms-presence-text {
  font-weight: 700;
  color: var(--dsm-ms-ink, #0f172a);
}

.dsm-ms-presence--online .dsm-ms-presence-text {
  color: #047857;
}

.dsm-ms-presence--offline .dsm-ms-presence-text {
  color: #64748b;
}

.dsm-ms-aside-chip {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin: 0 0 14px;
  padding: 8px 12px;
  font-size: 0.8125rem;
  font-weight: 600;
  color: #475569;
  background: #f8fafc;
  border-radius: 999px;
  border: 1px solid var(--dsm-ms-border, #e2e8f0);
}

.dsm-ms-aside-chip i {
  color: var(--dsm-ms-accent, #0d9488);
}

.dsm-ms-aside-desc {
  margin: 0 0 18px;
  font-size: 0.8125rem;
  line-height: 1.55;
  color: #64748b;
  text-align: center;
}

.dsm-ms-aside-contacts {
  border-top: 1px solid var(--dsm-ms-border, #e2e8f0);
  padding-top: 14px;
}

.dsm-ms-aside-row {
  margin-bottom: 12px;
}

.dsm-ms-aside-row:last-child {
  margin-bottom: 0;
}

.dsm-ms-aside-k {
  display: block;
  font-size: 0.625rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: #94a3b8;
  margin-bottom: 4px;
}

.dsm-ms-aside-v {
  display: block;
  font-size: 0.875rem;
  font-weight: 500;
  color: #0d9488;
  word-break: break-word;
  text-decoration: none;
}

.dsm-ms-aside-v:hover {
  color: #0f766e;
  text-decoration: underline;
}

.dsm-ms-aside-v.muted {
  color: #94a3b8;
  text-decoration: none;
}

@media (max-width: 767px) {
  #dsm-ms-root .dsm-ms-layout {
    flex-direction: column !important;
    flex-wrap: nowrap !important;
    min-height: 0 !important;
    border-radius: 10px !important;
  }

  #dsm-ms-root .dsm-ms-aside {
    flex: 0 0 auto !important;
    width: 100% !important;
    max-width: none !important;
    min-width: 0 !important;
  }

  .dsm-ms-main {
    border-right: none;
    border-bottom: 1px solid var(--dsm-ms-border, #e2e8f0);
  }

  .dsm-ms-header {
    padding: 10px 14px 8px;
  }

  .dsm-ms-chat-pane {
    padding: 10px 14px 6px;
  }

  .dsm-ms-composer-outer {
    padding: 8px 14px 12px;
  }

  .dsm-ms-aside-inner {
    padding: 16px 14px 20px;
    position: static;
  }

  .dsm-ms-thread {
    min-height: 72px;
  }
}

/* -------------------------------------------------------------------------
   Messenger full-view: hide WHMCS title/breadcrumb, fill below global nav
   (html.dsm-ms-messenger-page set via ClientAreaHeadOutput on this module)
   ------------------------------------------------------------------------- */

html.dsm-ms-messenger-page .breadcrumb,
html.dsm-ms-messenger-page ol.breadcrumb,
html.dsm-ms-messenger-page ul.breadcrumb,
html.dsm-ms-messenger-page .breadcrumb-nav,
html.dsm-ms-messenger-page .page-breadcrumb,
html.dsm-ms-messenger-page nav[aria-label="breadcrumb"] {
  display: none !important;
}

html.dsm-ms-messenger-page .header-lined,
html.dsm-ms-messenger-page h1.page-title {
  display: none !important;
}

html.dsm-ms-messenger-page #main-body {
  padding-top: 0.35rem !important;
}

html.dsm-ms-messenger-page #main-body > .container,
html.dsm-ms-messenger-page .main-content > .container,
html.dsm-ms-messenger-page .primary-content .container {
  max-width: 100% !important;
}

html.dsm-ms-messenger-page .dsm-ms-app--fullview {
  width: 100%;
  max-width: 100%;
  margin-left: 0 !important;
  margin-right: 0 !important;
  margin-top: 0 !important;
  padding-left: clamp(12px, 2vw, 24px) !important;
  padding-right: clamp(12px, 2vw, 24px) !important;
}

/* Common Bootstrap client-area grid: hide primary sidebar column, widen main */
html.dsm-ms-messenger-page .row > .col-md-3:first-child:not(:last-child),
html.dsm-ms-messenger-page .row > .col-lg-3:first-child:not(:last-child),
html.dsm-ms-messenger-page .row > .col-sm-4:first-child:not(:last-child) {
  display: none !important;
}

html.dsm-ms-messenger-page .row > .col-md-9,
html.dsm-ms-messenger-page .row > .col-lg-9,
html.dsm-ms-messenger-page .row > .col-md-8,
html.dsm-ms-messenger-page .row > .col-lg-8 {
  flex: 0 0 100% !important;
  max-width: 100% !important;
}

html.dsm-ms-messenger-page .sidebar,
html.dsm-ms-messenger-page .panel-sidebar,
html.dsm-ms-messenger-page #sidebar,
html.dsm-ms-messenger-page aside.sidebar {
  display: none !important;
}

/* Fill viewport below typical WHMCS top bar (~56–72px); tweak if your theme differs */
html.dsm-ms-messenger-page #dsm-ms-root .dsm-ms-layout {
  min-height: calc(100vh - 5.5rem) !important;
  min-height: calc(100dvh - 5.5rem) !important;
}

html.dsm-ms-messenger-page .dsm-ms-app--simple .dsm-ms-simple-card {
  margin-top: 1rem;
}