New Feature Announcement: Master Your Email Delivery with the Mail Delivery Center

Why can I not migrate cPanel accounts between reseller plans using the Migration Center?

When utilizing our Migration Center for transferring websites, the process involves creating and restoring backups from the original server to the target server. This method is highly efficient for moving sites between different hosting providers. However, when it comes to migrating between our own servers, this approach can introduce complexities. These may include issues with DNS propagation, which could lead to visitors reaching the wrong server, and potential challenges with DNS clustering and synchronization over time.

To circumvent these issues and ensure a seamless transition, we employ a specialized method known as 'Live Transfer' for internal migrations. The 'Live Transfer' process offers significant benefits, ensuring consistency and stability both during and after the migration. This method minimizes downtime and avoids the common pitfalls associated with DNS changes.

For a comprehensive understanding of the 'Live Transfer' process and its advantages, we invite you to read our detailed article on the subject. Please visit our help center at the following link for more information: 

What is the cPanel Live Transfer Facility?

Should you have any further questions or require assistance with a migration, please do not hesitate to reach out to our support team. We are here to ensure a smooth and hassle-free transition for your websites.

  • 367 Users Found This Useful
Was this answer helpful?

Related Articles

 Connect to your server via SSH

SSH allows secure file transfer and remote logins over the internet. Your connection via SSH is...

 How to force your site to use SSL (HTTPS) using

First of all, you will need to install an SSL certificate to your siteOnce your certificate is...

 How do I change PHP versions, or change my PHP settings / config?

The process of setting your PHP version and the 'variables' (such as memory_limit values) differs...

 How do I install a free SSL via cPanel?

Installing an SSL certificate in cPanel is easy! Best of all, it's free with WebGee!Important:...

 How to send emails in WordPress using the WP SMTP Mail plugin

Instead of using the default PHP mail() function, you can send emails using our SMTP services via...

Powered by WHMCompleteSolution